Shipping policy

Shipping Policy

  Where We Ship
  We ship to all 50 U.S. states. We do not currently ship internationally.

  Processing Time
  Orders are processed within 1-2 business days (Monday-Friday, excluding U.S. holidays). You'll get a confirmation email   
  with tracking as soon as your order ships.

  Shipping Times
  Most of our products ship from our U.S. warehouse and arrive in 4-7 business days.

  Some items ship from our overseas warehouse and typically arrive in 2-3 weeks. These items are clearly marked on the      
  product page so you know what to expect before you buy. Your order confirmation will also confirm which applies to your   
  order.

  Shipping Costs
  Shipping is calculated at checkout based on your order total and destination. Orders over $70 ship free within the U.S. on
  standard shipping.

  Tracking Your Order
  You'll receive a tracking number by email as soon as your order ships. You can also check order status anytime by replying
  to your confirmation email — we usually respond within 24 hours on business days.

  Delayed or Lost Packages
  If your order hasn't arrived within the expected window (4-7 days for U.S. warehouse items, 3 weeks for overseas items),  
  email us at support@livssales.com with your order number and we'll investigate with the carrier. If a package is confirmed
  lost, we'll reship at no cost to you or issue a full refund.

  Address Changes
  If you need to change your shipping address, email us at support@livssales.com within 4 hours of placing your order. Once 
  an order has shipped, we cannot change the address.

  Damaged or Incorrect Items
  If your order arrives damaged or you received the wrong item, email us a photo within 7 days of delivery at
  support@livssales.com and we'll send a replacement or full refund — your choice.

  Questions
  Email us anytime at support@livssales.com.